NextGen News
NExtgen rolls out new lightning damage service - october 2008
"After experiencing this firsthand, I see a real need to help homeowners fully recover from this type of event", said R. David Sweet of NextGen Restoration, speaking of lightning damage.
"It was horrible - we came home from a short getaway to find our refrigerator off and all of our food spoiled, TVs not working, our sprinkler system damaged, and many other hazards. Then 9 months later, our air conditioner started failing. We would have never suspected lightning until we just started asking questions. We went through 4 electricians before we found someone who could find ALL of the damage, totalling many thousands of dollars more of needed repairs."
"This happens to people all of the time, but we hope to make a difference to local homeowners, even a small one, by helping to coordinate the effort to FULLY recover from this unfortunate event - and more quickly than we did."
NEW INNOVATIONS IMPLEMENTED - January 2008
"Here at NextGen, we always like to stay ahead of
the game. That's why we have recently implemented "remote monitoring"
for water events. The benefit of this technology is three-fold: it
brings savings to our customers by minimizing labor charges, it
maximizes your privacy during traumatizing water events in your home or
structure, and it clearly documents without question when a structure
has truly reached dry-standard.
Our new system operates by the installation of small sensing units at
numerous wet locations all over the structure. Those units make a
connection to the internet and automatically transmit data into an
online database, producing top notch reports, and allowing us to
determine EXACTLY when each point has reached dry-standard with very
little intervention. We are also immediately alerted when equipment
malfunctions, which allows us to correct issues quickly & efficiently.
This is just yet another way we are striving to bring excellence to our
services!"
NEXTGEN GOES DIGITAL! September 2007
Employing several technologies together, NextGen has
converted its entire dataflow process to digital. All time-tracking,
job-costing, claim processing and correspondence can now be moved easily
between customers, vendors, and insurance companies using the internet
and GPS technology.
"This was a long-time coming for the company, and we are thrilled to
have finally achieved this goal. This change has made everything easier
for us to process internally, and has evoked an even higher
accountability for everything we do. Ultimately, it means we can provide
better service to our valued customers", says R. David Sweet, Consulting
Master Water Restorer for NextGen. "No matter how good you are, I
believe you can always do better!"
P.O. Box 274030, Tampa, FL 33688-4030
(813) 962-6855 Voice
(813) 960-1644 FAX
Office/Business Hours: 9:00am - 5:00pm EST - Emergency 24/7/365
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