Customer Testimonials
All testimonials appear with explicit permissions from the writers, our wonderful customers, and their names have been abbreviated in some cases to protect their identity. Please contact NextGen directly if you have any questions regarding any information printed on this page and we'd be happy to assist you.
Thank you for responding so quickly and providing
excellent service when our house had a pipe to break underground and
damaged areas of our home.
During times like this, it is so very stressful. But it was truly a
delight to have a company like yours help! You answered my phone call
personally and quickly. The crew also responded quickly and were so
polite and provided professional attention. I felt everything was under
control and in good hands!
It was especially encouraging to have your hands-on oversight from
beginning to end. Everything is back to normal now and I just wanted to
express, again , my gratitude for a "job well done".
With appreciation,
Lanis Chidel
"I wanted to let you know how much we appreciated the work you did in our house recently. Your technicians were very knowledgeable and were able to help us understand the steps in the drying process and why certain things were being done etc.
The work they did was very thorough and they acted
as professionals at all times. We felt very comfortable with them
working and having access to the house, they both were very careful with
our home and with the time they spent at our home. I think David
probably spent the most time monitoring and adjusting the equipment, but
both he and Leon were top notch and a pleasure to deal with.
I just thought you should know our experience with your company."
Thank you,
N.W.
Tampa, FL
"To Whom It May Concern:
I, Ester O., had the pleasure of working with David S, Leon C, John F
and the very competent staff at NextGen Restoration this year when my
washing machine created havoc in my life.
The havoc started at approximately 1:30 in the morning. After the
initial shock of what was happening, I looked in the yellow pages and
found Adjuster Restoration Services also known as NextGen Restoration.
Within an hour, Leon and John were at my home. They diligently worked
very hard to help us get the remaining water out of our house and move
the furniture somewhere safe. They were very professional in explaining
the procedures that would be taking place and the documents needed to be
signed in order to get my home in the condition that it was originally
in. They were very comforting and kept us informed daily of what was
going on and were there for moral support. The office staff was very
professional and friendly every time we had to call the office for any
reason.
It was a struggle working with the adjusters and the insurance company
but NextGen was always there supporting us and encouraging us.
The whole experience was depressing and mentally draining but I am glad
that GOD guided me to the yellow pages and put them in my view.
My claim was finalized, I was paid, NextGen was paid and everything is
back to normal.
I thank GOD, NextGen, the staff and everyone involved that made this
experience as painless as possible."
A very grateful and satisfied customer,
Ester O.
Tampa, FL
P.O. Box 274030, Tampa, FL 33688-4030
(813) 962-6855 Voice
(813) 960-1644 FAX
Office/Business Hours: 9:00am - 5:00pm EST - Emergency 24/7/365
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